CANCELLATIONS AND MISSED APPOINTMENTS
As a courtesy to our clients and team members, we ask that any cancellations and rescheduling be given 48- hours' notice. Any cancellation made after the 48 hour required cancellation period reserves the right to a 50% charge of your service fee, 50.00 non-refundable fee, redeem any voucher, series, gift certificates or member monthly treatment. Missed appointments with no courtesy call are subject to a charge in the full amount of the service.
We will accept returns for unopened retail products up to 7 days after the original purchase date. There is no refund for products, however, we will gladly exchange for a new product of equal or greater value.